Updated: February 5, 2025
OwlCloudHost, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by OwlCloudHost, LLC.
This Privacy Policy applies to our website and its associated subdomains (collectively, the “Service”) and our application, Owl Cloud Host. By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
Company: OwlCloudHost, LLC, 16504 Pouliche Cv, Austin, TX 78738, USA.
Cookie: Small text files stored by your browser for personalization, analytics, or security.
Customer: The company, organization, or person that signs up to use the Service.
Device: Any internet-connected device (phone, tablet, computer, etc.).
IP address: A number assigned to a device connected to the Internet.
Personnel: Individuals employed by or contracted by OwlCloudHost, LLC.
Personal Data: Information that identifies or can reasonably identify a person.
Service: The services described on our platform and in this Privacy Policy.
Third-party service: Vendors/partners who provide content, ads, analytics, payments, support, etc.
Website: https://owlcloudhost.com
You: A person or entity registered with, or visiting, OwlCloudHost.
What Information We Collect
We may collect information when you visit the Website, register, place an order, subscribe to a newsletter, respond to a survey, or fill out a form, including:
Name/Username, phone number, email address
Mailing and billing addresses
Payment information (processed by PCI-compliant providers; we do not store full card numbers)
Optional mobile data (for user features you enable):
Location (GPS)
Camera / Photo gallery access (to upload images/documents)
Information From Third Parties
We may receive information from:
Fraud-prevention and security providers when you contact or sign up
Publicly available sources (e.g., social media, subject to your settings)
How We Use Your Information
We use information to:
Personalize and improve the Service and user experience
Provide and improve customer support
Process transactions and send related communications
Administer promotions, surveys, and features
Send periodic emails (you can unsubscribe at any time)
Email Practices
By submitting your email, you agree to receive communications from us (marketing, updates, transactional). You can unsubscribe via the link in any email. Where supported, we may use email for custom audience targeting to show relevant ads to opted-in users.
How Long We Keep Information
We retain information only as long as necessary to provide the Service and for legitimate business, legal, or security purposes. When no longer needed, we delete or de-identify it.
How We Protect Information
We use administrative, technical, and physical safeguards. Sensitive data (e.g., card details) is transmitted via SSL and handled by PCI-DSS compliant payment processors. We do not store full credit/debit card numbers on our servers. However, no method of transmission or storage is 100% secure.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
Your Rights and Choices
Depending on your location and applicable laws, you may have rights to access, correct, delete, restrict processing, or object to certain processing of your personal information. We may take steps to verify your identity before acting on requests. Deleting your account removes active records; backups may persist for a limited period.
To make a request, contact us at support@owlcloudhost.com.
Children’s Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us and we will delete it.
Advertising & AdSense (Required Disclosures)
Our Website may display ads provided by third-party vendors, including Google.
Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and/or other websites.
Google’s advertising cookies enable it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.
You can opt out of personalized advertising by visiting the resources below.
Opt-out & info links:
Google Ads Settings: https://adssettings.google.com
Google’s Privacy & Terms (ads): https://policies.google.com/technologies/ads
Network Advertising Initiative (NAI) opt-out (US): https://optout.networkadvertising.org/
Digital Advertising Alliance (DAA) opt-out (US): https://optout.aboutads.info/
European Digital Advertising Alliance (EDAA) (EU/EEA): https://www.youronlinechoices.eu/
If you are in the EEA/UK, our consent banner (IAB TCF v2.2 compatible where applicable) or Cookie Settings tool allows you to manage consent for advertising cookies.
Cookies and Similar Technologies
We use cookies and similar technologies to:
Keep you signed in and remember preferences
Measure performance and improve the Service
Support analytics and advertising (subject to your consent where required)
You can control cookies via your browser settings and our Cookie Settings tool. Disabling certain cookies may affect site functionality. We do not place Personally Identifiable Information directly in cookies.
Remarketing
We may use remarketing/retargeting to show ads to people who previously visited our site on platforms across the web. You can manage preferences through the opt-out links above and our Cookie Settings.
Google Maps API (If Used)
If we use Google Maps API features, they may collect information according to Google’s Privacy Policy.
GDPR (EEA/UK)
Where GDPR applies, our legal bases may include: consent, contract performance, legitimate interests, and legal obligations.
Your rights (subject to exceptions): access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your local Data Protection Authority.
Data subject requests: contact support@owlcloudhost.com.
California Residents (CCPA/CPRA)
California residents have rights to know/access, delete, correct, and non-discrimination. We do not sell personal information. To exercise rights, contact support@owlcloudhost.com.
Sale of Business / Affiliates
We may transfer information in connection with a merger, acquisition, financing, or sale of assets. We may also share information with corporate affiliates who will treat your data in accordance with this Policy.
Links to Other Websites
Our Service may link to third-party sites we do not control. Their privacy practices govern your use of those sites.
Changes to This Privacy Policy
We may update this Policy to reflect changes to our Service and practices. Material changes will be notified as required by law. Continued use of the Service after changes take effect signifies acceptance.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, contact us:
Email: support@owlcloudhost.com
Help Center: https://help.owlcloudhost.com/
Address: OwlCloudHost, LLC, 16504 Pouliche Cv, Austin, TX 78738, USA